How We Do It
You’ve got questions. We’ve got answers. Let's get into it!
Happy Howlers currently welcomes new clients for weekday Dog Walking, Daytime Pet Care, and small-group Doggy Daycare.
Happy Howlers serves Malvern, Paoli, Frazer, and nearby communities within our regular service area. Availability may depend on your exact location and how it fits into our daily routes.
Dog Walking and Daytime Pet Care are available Monday-Friday, 10 AM-4 PM. Doggy Daycare is available Monday-Friday, with morning drop-off and evening pick-up windows. Our general business hours are 8 AM-8 PM.
Services may be provided by trained Happy Howlers team members based on scheduling, availability, and your pet’s needs. We work to make sure pets are comfortable with the people caring for them and receive the same thoughtful, consistent care regardless of which team member is providing the service.
Yes! Happy Howlers is insured through Pet Care Insurance (PCI).
Start by sending us a new-client inquiry with a little information about your pet, where you’re located, and what kind of care you’re looking for. From there, we’ll review your needs and, if it looks like a good fit, schedule a meet-and-greet before services begin.
Yes. All new clients must complete a meet-and-greet before services begin. It gives us a chance to meet your pet, review their routine, go over logistics, and confirm we’re a good fit for each other.
No, but recurring clients receive scheduling priority and pay our lower recurring rate. As-needed service is booked individually based on availability and is charged at the as-needed rate.
We schedule Dog Walking and Daytime Pet Care within planned routes rather than guaranteeing exact appointment times. We’ll always take your pet’s normal routine into consideration, but traffic, weather, emergencies, and the needs of other pets can occasionally shift our schedule.
Dogs must be at least one year old, weigh at least 30 lbs, be spayed or neutered, house-trained, dog-friendly, people-friendly, and comfortable in a small-group home environment. We also consider temperament, play style, energy level, and overall fit when building our daycare group.
At this time vacation care and overnight boarding are not currently offered as standalone services for new clients.
Dogs attending daycare must be current on Rabies, Distemper/Parvo, and Bordetella vaccinations, along with year-round flea/tick and heartworm prevention. Dogs receiving Dog Walking or Daytime Pet Care must remain current on their Rabies vaccination.
For recurring and individual services, cancellations or schedule changes may be made until 8 PM the evening before the scheduled service. Changes received after 8 PM are charged in full.
Sometimes. Requests made with less than 24 hours’ notice may be available depending on the schedule, but they are never guaranteed and may incur an additional charge. Recurring clients and previously scheduled services always receive priority.
That’s okay! Tell us a little about your pet and what kind of care you’re looking for, and we’ll help you figure it out. Head over to our Contact page to get started.